Disability Services

Disability ServicesDragon Con Disability Services

Dragon Con supports equal-access and provides on-site assistance for anyone who has a disability. Please be sure to stop by the Disability Services table in the Sheraton if you need any assistance.

Dragon Con seeks to do its utmost to provide equal access to its participants with disabilities in accordance with State and Federal Law. Due to the conventions limited resources, convention staff may be required to discuss your reasonable accommodation with you in order to attempt to meet your needs. Seating is limited, and is available on a first come, first serve basis. We ask that you be cooperative, and prompt for seating times for events you would like to see.

The convention offers a variety of services to help you enjoy your Dragon Con experience, including:

  • Wheelchair accessible bus service is offered on the official Dragon Con Shuttle. All of our host hotels utilize the Dragon Con Shuttle as well as a number of our other Atlanta hotels. If you are not staying in one of our host hotels, please check the Atlanta hotel list to see if your hotel is serviced by Dragon Con Shuttle.
  • Convention schedule in large print available upon request (requested at least two weeks in advance of the convention), or we can email you an electronic version to be downloaded to your screen-reading device.
  • Sign Language interpreters upon request.
  • Staff working all areas of Main Programming in the Hyatt, Marriott, Hilton, and Westin, keeping them accessible for people with disabilities.
  • Providing members with medical conditions stickers to put on their badge that gives directions for emergency contacts.
  • Running registration for people who, due to the nature of their impairment, can’t maneuver the tight turns or long lines.

We offer 5 stickers for badges, based on seating requirements:

  • Wheelchair Seating; for our wheeled folk, of course.
  • Chair in Line / End of Row Accommodations; for non-wheeled folks with mobility impairments.
  • Proximity / 50 ft. to Screen; for visual/lip-reading access.
  • Sightlines; for access to the interpreter, safe space for working animals, and other unique situations.
  • PCA/PCA Required; for conmembers with significant disabilities who require ongoing assistance with personal or medical care
  • Medical: This sticker is a place to put emergency information if you have a medical condition that the EMT needs to know about before they put you in the ambulance. It does not entitle you to any other services.

Look for the Disability Services table at Registration, in the Sheraton.

One important thing to remember: we will do our best to make sure events are accessible to you, but that does not mean we guarantee you a front row seat, or head of the line privileges. If you are going to a very popular event, you must get there extra early to get a good seat, just like everyone else. The accessible seating will not be in the front row. We follow the guidelines of the Americans with Disabilities Act, which specifies the number and arrangement required for accessible seating. If you arrive late, or in some cases even "on time" for an event, you may not get the seat you would prefer, and in some cases you may not be able to get in at all.

While staff will always do their best to make accommodations, once

*General Loading* begins in a ballroom, disability seating is NOT guaranteed.

**Qualification for services does not guarantee availability of seating.

People who think they will need assistance at the convention can contact Disability Services in advance.  We are available via email at disabilityservices@dragoncon.org.  We also have a wiki with tons of information, including specifics on each standard accommodation we offer, known navigations hazards, the shuttle stops, and even a guide to accessible dining.  You can find all that and more in the Disabisability_Services_Guide_to_DragonCon_Wiki.

The Con covers more than six square blocks on a hill. We strongly suggest that if an individual has difficulty walking long distances that they consider renting an electric scooter. You can call Scoot Around at 1-888-441-7575, email them at info@scootaround.com, by fax at (204) 478-1172, or contact them through their website by clicking the below link. PLEASE CONTACT THEM EARLY.

Scoot Around

Mobility equipment may be picked up at our scooter booth which will be located near the Disability Services table at the Sheraton Atlanta Hotel. See booth hours below:

  • August 30, 2018: 10:00am-10:00pm (Registration / Check In Day)
  • August 31, 2018: 8:00am-10:00pm 
  • September 01, 2018: 8:00am-9:00pm 
  • September 02, 2018: 8:00am-9:00pm 
  • September 03, 2018: 8:00am-4:00pm 


If you would like to volunteer to help with Disability Services (we are always on the lookout for signers, trained sign language interpreters, and those experienced/comfortable in dealing with people who have physical handicaps), please contact Cherie Wren, disabilityservices@dragoncon.org .